50% balance 15 days prior to the travel date.
In case the booking is made within 15 days of travel, 100% advance is required at the time of confirmation.
CANCELLATION POLICY:
16 Days or more prior to the date of arrival – 15% of the total bill will be charged.
15 Days prior to the date of arrival- 25% of the total bill will be charged.
07 Days prior to the date of arrival – 50% of the total bill will be charged
07 Days less than the date of arrival – 100% of the total bill will be charged
Cancellation of some particular hotels is different from the above. The cancellation policy of those hotels will apply over & above the package cancellation, whichever is higher e.g. Grand Dragon etc.
TERMS & CONDITIONS:
Check-In @ 12:00 HRS / Check-out @ 10:00 HRS
We will not bear any cost for flight cancelled or delayed due to Bad weather or any other reason given by the airline. Cost for accommodation and transport in such cases will have to be borne by the passenger.
No Refund or Compensation for any unused services or transport in any kind of circumstance.
Room allotment will be as per the availability at the time of check-in, floor or view preferences are not guaranteed.
Food menu as per availability of vegetables based on Buffet | Fixed menus
Any dispute will be subject to jurisdiction
Any addition in Tax or Fuel charge done by Airlines / Transport Company etc. will be chargeable to the travelers.
The above rates are applicable strictly for resident Indian citizens only
IMPORTANT NOTE:
Guest must carry Valid identity proof includes PAN Card / Driving License/ Office Staff ID card/ Passport / Voter ID Card / For children (School ID Card).
Kindly note that names of hotels / Camps mentioned above only indicate that our rates have been based on the usage of these hotels and it is not to be construed that accommodation is confirmed at these hotels until and unless we convey such confirmation to you. In the event of accommodation not becoming available at any of the above mentioned hotels, we shall book alternate accommodation at a similar or next best available hotel and shall pass on the difference of rates (supplement/reduction whatever applicable) to you.
Our offer is based on usage of base category rooms at the mentioned hotels (unless specified otherwise) and if this category of rooms is not available we shall try to confirm accommodation in the next available higher category of rooms and shall advise the supplementary cost involved while conveying the status.
We shall not be responsible for any change in the itinerary due to landslides, flight cancellations, weather conditions or any unforeseen circumstances. The additional cost incurred will be in addition to the cost
No Cars are allowed to move inside Gulmarg area, due to the issue of horse owner’s association.
We are not responsible for any local dealing of clients with Local market vendors or pony wala’s or Local guide in Gulmarg.
Shikara ride is for a 01-hour ride as per package, if it is included in the package.
Advise your client to travel as per itinerary and on the last day we count as drop only, if the client does any sightseeing on the last day, it will be extra.
If it is about disposal, the car will be on disposal from 09:00 am to 05:30 pm with 1 place sightseeing.
If there is a night stay in Gulmarg then the car will drop the client at the Hotel and if there is a day trip the car will drop the client at the parking.
Kindly Note: Clients / Guests have to make direct payment for the below sightseeing points.
In Pahalgam: Horse Riding, Chandanwari, Betaab Valley, Aru Valley and Baisaran Valley
In Gulmarg: Horse Riding, Gondola Ride, Zorbing or any other sports activity.
In Sonamarg: Thajiwas Glacier, Horse Riding & Zero Point.
Guests can book the taxi/ ponies / gondolas at the particular place
KINDLY NOTE:
We reserve the right to amend the itinerary as and when subject to any unforeseen circumstances.
It is our endeavor to provide you with the best services possible & make your holiday a memorable, however infrastructure in Ladakh is not the greatest but landscape outweighs everything else.
Additional costs due to flight cancellation, road blocks/ hike in fare, strike or any other natural calamities or any emergency evacuation etc.